Privacy Policy

Fetek Vietnam (“Fetek”, “we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit fetek.vn or contact us, how we use, share, store and protect it, and the rights you have.

By using the website or submitting information to us, you confirm that you have read and understood this Privacy Policy.

Information you provide directly: your name, email address, phone number, company name and the content of your enquiry when you use our contact form or email us; and the information in your application (CV) if you apply for a role at Fetek.

Technical information collected automatically: IP address, browser and device type, time of access and pages viewed. Our servers record this information to operate, secure and improve the website.

We do not intentionally collect sensitive personal data. Please do not submit such information through the website.

We use personal information to: respond to your enquiries and discuss potential cooperation; provide, manage and improve our services; assess job applications; operate and secure the website and prevent misuse; and comply with our legal obligations.

We do not sell personal information, and we do not use your information for marketing without your consent.

We process personal information on the basis of your consent (for example, when you submit the contact form), the need to perform or prepare a contract with you, and our legal obligations. You may withdraw your consent at any time; this does not affect processing carried out before the withdrawal.

We share personal information only with service providers that support our operations, such as website hosting, email and form-processing services. These providers may process information only on our instructions and are bound by confidentiality obligations.

We may disclose information to competent authorities where required by law.

The website does not use advertising cookies or third-party tracking cookies. We may use only the cookies or browser storage that are technically necessary for the website to function. If we introduce analytics tools in the future, we will update this policy.

We keep personal information only for as long as necessary for the purposes described above, or for as long as the law requires. When it is no longer needed, it is deleted or anonymised.

We apply appropriate technical and organisational measures to protect information against unauthorised access, alteration, disclosure or loss. However, no method of transmission or storage over the internet is completely secure.

Some of our service providers may store or process data on servers located outside Vietnam. Where this happens, we take the necessary steps to ensure your information remains protected in accordance with applicable law.

Under Vietnamese personal data protection law, you have the right to be informed about processing; to access, correct or request deletion of your data; to withdraw consent; to object to or request restriction of processing; and to lodge a complaint with the competent authority.

To exercise these rights, please contact contact@fetek.vn. We will respond within a reasonable time and within the period required by law.

The website may contain links to third-party websites. We are not responsible for their content or privacy practices.

The website is intended for businesses and professionals, not for children. We do not knowingly collect personal information from children.

We may update this policy from time to time. The new version takes effect when it is published, and the date of the latest update is shown at the top of this page.

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Fetek Vietnam — 5th floor, No. 8 Nguyen Thi Dinh Street, Cau Giay, Hanoi, Vietnam. Email: contact@fetek.vn. Hotline: +84 973 450 208.