Enterprise
Customer Relationship Management (CRM)
A CRM system that manages the full customer life cycle — from leads and sales opportunities to after-sales care.
- Web
- Mobile
- Backend & API
- Integration
Projects
Featured projects
Products and projects Fetek has built across telecoms, CRM, data, AI and digital transformation.
Enterprise
Customer 360 — a complete customer view
A platform that unifies customer data from many systems into a 360-degree profile for sales, service and marketing.
- Data Engineering
- Data Lake & Lakehouse
- Backend & API
- Reporting
Telecommunications
Revenue Assurance / Fraud Management for telecoms
A revenue assurance and fraud management system that helps operators detect revenue leakage and fraud from billing and traffic data.
- Data Engineering
- Backend
- Rule engine
- Reporting
Telecommunications
API-integrated call centre software
A customer contact centre solution with open APIs that connects calls with customer data and the business’s operational systems.
- Web
- Backend & API
- VoIP
- Integration
Telecommunications
Voice Brandname and IVR software
A platform for branded outbound calls (Voice Brandname) and interactive voice response (IVR), helping businesses reach customers professionally and automatically.
- Backend & API
- VoIP
- Text-to-speech
- Web
SMEs
Next Platform — all-in-one management for SMEs
A centralised management platform that lets small and medium-sized businesses run sales, customers, HR, tasks and reporting on a single system.
- Web
- Mobile
- Backend & API
- Dashboard
Enterprise
Executive dashboards and reporting with an AI chatbot for data exploration
A centralised dashboard and reporting system for management, combined with an AI chatbot that lets users ask questions in natural language to explore data on demand.
- Data Engineering
- Dashboard
- AI chatbot
- Reporting
Enterprise
Enterprise digital transformation
Consulting and delivery of a phased digital transformation: digitising processes, connecting systems and building a data foundation for management.
- Consulting
- Integration
- Data Engineering
- Web
- Get a project quote
Your project
Have a project in mind?
Tell us what you need and we will come back with a tailored solution and a quote for your project.
Let’s start with your challenge
With an experienced team behind us, Fetek is ready to be your trusted technology partner for growth. Tell us about your goals and the challenges you face today.
Contact Us